⚠️ Case Study: The Overzealous Restraint

A security guard suspects a customer of shoplifting. The individual does not resist and agrees to cooperate.

Despite this, the guard becomes forceful—pushing the individual into a chair, restraining him, and blocking the exit.

The individual remains compliant throughout but later files a complaint.

What Went Wrong?

• Force used on a compliant individual
• Unnecessary escalation of the situation
• No immediate threat requiring restraint
• Blocking exit may amount to false imprisonment

Consequences

• Potential assault charge
• Civil claim for false imprisonment
• Damage to professional reputation